Rulract OEM service is now handled almost exclusively through our Simplicity Service Exchange Program. Please email
service@rultract.com for service assistance and details.
ATTN: Rultract is the only authorized service center. Any modification or alteration by the end user or outside service vendor will void all existing warranties and release Rultract from any liability.
Using an outside service vendor puts the hospital and patient at risk.
The use of non OEM parts and unauthorized service technicians by third party repair facilities can affect equipment safety, reliability and the regulatory status of your device. These actions can put the hospital, patient and OR staff at risk.
Rultract reserves the right to refuse to service or sell replacement pieces/parts for equipment that has exceeded its recommended safe use life span or has no factory authorized service history in the last 2 years. (or purchased prior to October 1, 2013 with no known service history).
Rultract reserves the right to refuse to service or sell replacement pieces/parts for equipment that has exceeded its recommended safe use life span or has no factory authorized service history in the last 2 years. (or purchased prior to October 1, 2013 with no known service history).
It is confidence that your equipment will function properly in the operating room, or it isn’t.
It is inspected by Rultract’s factory trained technicians, or it isn’t.
It is backed by a two year warranty, or it isn’t.
For those who have the safety of the patient in mind,